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   MPC's April 17, 2003 Quarterly Stakeholders Update on 
the Plan for Transformation, co-sponsored by the John D. and Catherine T. 
MacArthur Foundation, tackled a number of critical issues on the    
          
         
           
   Plan.         
               
           
  
         
   Rayne Martin of the CHA and Ngoan Le of the Chicago Department 
of Human Services reviewed accomplishments and lessons learned since 2001.    
 Click here to see their presentation. 
Thomas P. Sullivan, 
the Plan for Transformation’s independent monitor, shared with the audience the 
54 recommendations of his 
Report #5 to CHA. The University of Chicago’s National Opinion Research 
Center (NORC) shared the results of its survey on recent CHA 
movers. Finally, professors Kale 
Williams and Paul Fischer presented MPC’s recommendations on CHA’s relocation 
support strategy, contained in the reportTemporary 
Relocation, Permanent Choice: Serving Families with Vouchers During the CHA Plan 
for Transformation    
             
          
         
           
, commissioned by MPC. 
The session concluded with Meghan Harte, CHA’s director for resident 
services, unveiling the agency's  
 new strategies on service delivery and communications . 
This new strategy is a response to the above-mentioned recommendations and 
incorporates many of the lessons learned during the first years of the Plan for 
          
            
          
              
          
Transformation.
  
           
            
    For more info about this new strategy, 
and about further steps taken to implement it (such as the recently launched "RFP for 
CDHS Support Services for CHA Residents"),  click 
here .